Service Integration


Plan

PCP members work locally to support organisations to navigate health and social reforms; effectively engage with community to meet local needs; assist consumers to access and navigate services; and ensure consumers have a voice in determining how services are delivered.

 

  • Equity Access and Service Integration Operational Plan 2017 - 2021 / view DOCX /


Service Coordination

Victorian Service Coordination Practice Manual

The Victorian Service Coordination Practice Manual defines the common practices, processes, protocols and systems which support Service Coordination across Victoria.

The manual:

  • articulates Victoria's Service Coordination vision and practice standards.
  • documents clear expectations for agencies and practitioners.
  • provides information on systems and other supports available to agencies involved in Service Coordination.
  • guides the implementation of Service Coordination at an agency level.
  • provides a resource for managers and practitioners involved in Service Coordination.
  • Victorian Service Coordination Practice Manual 2012 / view PDF /

The manual is supported by two resources:

  • Good Practice Guide 2012 / view PDF /
  • Continuous Improvement Framework 2012 / view PDF /

Other resources include:

  • Service Coordination Tool Templates 2012 / website /
  • Service Coordination Orientation Checklist 2018 / view PDF /
  • Service Coordination Resource Campaspe 2015 / view PDF /

Regional Diabetes Pathway

  • Pathway for Prediabetes, Type I, Type 2 and Gestational Diabetes / website /
  • Diabetes Services Echuca (updated December 2017) / view DOCX /
  • Diabetes Services Kyabram (updated December 2017) / view DOCX /
  • Diabetes Services Rochester  (updated December 2017) / view PDF /
  • Diabetes Services Rushworth (updated December 2017) / view PDF /
  • Care Planning definitions (February 2011) / view PDF /

Access & Equity

Providing better access for people to navigate and be supported by the appropriate services with a focus on vulnerable and disadvantaged populations. Strenghtening service provider knowledge, skills and resources related to vulnerable and disadvantaged groups.

Dementia Project
  • Campaspe Pathways Flyer (September 2017) / view PDF /
  • Campaspe PCP Dementia Pathways Project Stage 2 Evaluation / view PDF
  • Regional Sessions and Group Programs / website /
    These are offered to families, friends and carers of people living with dementia.
Rosie Batty Forum 2017
  • Family Violence Service Provider Listing / view DOCX /
  • Strengthening Hospitals Responses to Family Violence / view PDF /
  • Respectful Relationships / view PDF /

Past Projects


Service Coordination and Mental Health Forum 2015

Service Coordination and Mental Health Forum 2015 Agenda / view PDF /

An Integrated Model - Echuca Moama Healthy Community Alliance / view PDF /

Increasing Awareness of Healthy Ageing - Campaspe Primary Care Partnership / view PDF /

Partnerships and Possibilities - Occupational Therapist and Local Government Area Co-location / view PDF /

Service Coordination Audit Tools - Rochester and Elmore District Health Service / view PDF /

Supporting the Coordination and Provision of Services and Interoperability Between Health Systems - HealthConnex / view PDF /

Professor Richard Osborne - Optimising Health Literacy and Access / view PDF /